Terms & Conditions

• All prices are exclusive of VAT.
• All prices subject to change without prior notice.
• Quotations valid for 30 days only.
• Quotations are an estimation only and should not be considered as final. A final quotation will be submitted on finalisation of all work requested / briefed or on sight of final material supplied for printing.
• Estimates are applicable only to the specifications as stated in written quotes.
• Client will be liable for all creative and material costs should the project be terminated or changed to a new direction at any point.
• This quote is based on current material availability and prices. We reserve the right to adjust our prices as and when increases occur.
• No provision is made in this quote for client changes, author’s revisions or overtime.
• All laser proofs will be charged for unless otherwise specified.
• Hot Ink will not be held responsible for incorrect colour in printed matter, if the client does not wish to sign off appropriate printed proofs, or if Hot Ink does not handle reproduction or print. (E-mail proofs will not be considered appropriate in the case of discrepancies over colour.)
• Paper supplied by client will be subject to testing first.
• We accept no responsibility for printing done on supplied paper; all spoils will be for your expense.
• No creative work will commence without an official written order or signed estimation.
• In the case of new clients 50% is payable up-front and balance on delivery.
• No third party payments allowed.
• Call out fee will be charged @ R350.00 per hour.